Important Contact Listing
Essential Institutes and Facilities
Police/Fire/EMT (Emergency) | 911 | Fire, active crime, accident, person in danger or stuck in elevator. Any medical emergency. | Website/Email |
Cambridge Police (Non-Emergency | 617.349.3300 | Website/Email | |
Cambridge Police (Homeless Outreach) | 617.349.3296 | If you see a homeless person in need of services, or you would like their activity checked on. | Website/Email |
Massachusetts State Police | 508.820.2300 | File complaint, find vehicle crash report, Homeland Security matter. | Website/Email |
Cambridge Fire (Non-emergency) | 617.349.4900 | Smoke detector/CO alarm inspection, Fire detail, Fire alarm system permit. | Website/Email |
Massachusetts Poison Control | 800.222.1222 | Poison emergency. | Website/Email |
Cambridge Hospital | 617.665.1000 | Website/Email | |
Mt. Auburn Hospital | 617.499.5025 | Website/Email | |
Mass General | 617.726.2760 | Website/Email |
Management Office
Main Phone | (617)783-8888 | General Management Inquiry | Website/Email |
Maintenance: (M-F 8:30am-4:30pm) | 617.783.8888 Ext 224 | Routine unit maintenance and repair inquiry. No heat. Elevator repair. Request Condo Doc. Water shutoff. Condo Fees/Fines payment. Rules inquiry. Move in/out notice. | Website/Email |
Emergency Maintenance: (M-F 8:30am-4:30pm) | 617.783.8888 Ext 221 | Roof leaks. Area flood, plumbing and HVAC leaks. Electrical shorts, etc. | Website/Email |
Maintenance (Weekends & After-hours Emergency) | 617.783.8881 | Urgent plumbing and HVAC repair. Area Flood. Other after-hour emergency repairs. | Website/Email |
Municipal Offices
Public Works (DPW) | 617.349.4800 | Appliance Large or Bulky item disposal. Curbside Trash, Recycling, Compost & Yard Waste Collections. Hazardous Waste Disposal, Snow Removal, Street Cleaning, Tree Trimming/Planting, Event Permits. | Website/Email |
Building Inspectional Services | 617.349.6100 | Building/Electric/Plumbing permits, Variance hearing, Rental/Housing Inspection. | Website/Email |
Cambridge Animal Commission | 617.349.4376 | Dog license, Rabies vaccination. Micro-chipping clinic. | Website/Email |
Cambridge Public Library (Main) | 617.349.4040 | Borrowing service. Computer/Internet access. Book events. Literacy programs. | Website/Email |
Traffic, Parking, and Transportation | 617.349.4700 | Parking permits, Moving van permit, Parking ticket payment, Public bike sharing, Bike lane/parking. | Website/Email |
MBTA (The “T”, Bus, Commuter Rail) | 617.222.4200 | Using MBTA Transit, Request Directions/Schedule/Fares. File Complaint. Apply for “The Ride” | Website/Email |
Phil’s Towing | 617.547.0680 | Towing and roadside assistance providers. | Website/Email |
B&B Towing | 617.492.5781 | Towing and roadside assistance providers. | Website/Email |
Utility Companies
Eversource (Emergency) | 911 | Smell of gas. Gas leak. | Website/Email |
Eversource Electricity | 800.592.2000 | Turn service on/off. Unit must arrange for and pay for the cost of all Electricity servicing the unit. | Website/Email |
Comcast/Xfinity | 800.266.2278 | Schedule Internet/TV/ Phone Service. | Website/Email |
Verizon (Landline) | 800.837.4966 | Schedule Phone Service. | Website/Email |
Starry (Internet) | 888.231.9403 | Schedule Internet Service. | Website/Email |
Vendors (Reference Only)
Astro Locksmith | 617.448.6554 | 24/7 Lockout Service. Key Replacement & Duplication, Key Extraction. Door Installation. | Website/Email |
Alewife Co. | 617.864.2550 | Any Plumbing/HVAC Issue. Install Gas Range. | Website/Email |
John’s Sewer | 781.569.6695 | Kitchen/Bathroom Drain Cleaning. | Website/Email |
D’Ambrosio Electric | 508.654.2056 | Electrical Wiring. Install Lighting, Smoke Detector. | Website/Email |
Dell’s Appliance | 617.625.1311 | Appliances Repair. | Website/Email |
ActionVest | 617.783.8888 | Handyman Service | Website/Email |
Jim’s Clean-up | 617.868.7066 | Large Items, Construction Debris and Junk Removal. | Website/Email |
Quality Carpet | 617.543.2222 | Carpet and Upholstery Cleaning. | Website/Email |
