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TENANT : FAQs

Know the Dos and Don’ts

Frequently Asked Questions and Answers

Can Tenants rent out their unit using Airbnb or other short-term rental websites?

Answer: Absolutely Not. Short-term rentals of 30 days or less are strictly prohibited for renters and non-resident Unit Owners, regardless of whether the Unit Owner or renter remains in the Unit. Units renting for less than 30 days are in violation of the Master Deed and in violation of City of Cambridge Zoning Ordinance. Fines per-day and/or per-occurrence will be imposed on the violator. Violator may also face legal action.

Can Tenants rent out their parking space?

Answer: No. Renters cannot directly rent out their parking space to any third party, even if it is permitted by the Unit Owners (Landlords).

Can Tenants sublet their unit for a month or longer?

Answer: Depends. Many Unit Owners (Landlords) or their realtor/agent have a “no sublets” clause in the rental lease. Tenants must check with their Landlords and obtain written approval prior to any subletting. Unit Owner(s) must notify the Management Office of the change in residents with a copy of the sublease.

Are all utilities included in the monthly rent?

Answer: No. Only heat, cooking gas and hot water are included in the common utility expense. Tenants must contact the utility companies for electricity and phone/TV/internet connection. For electricity, please contact Eversource (Eversource.com) to start/stop a service. For phone, TV and internet hookup, please contact Verizon (phone), Starry Internet (Gigabit Internet), or Xfinity (TV/Internet/phone) for services.

Should Tenants be aware of any upkeep beyond their unit and its elements?

Answer: Yes. Although condominium ownership is different from home ownership, Residents, whether they are Unit Owners or Tenants, still have a fiscally responsibility to the maintenance of the common areas of the condominium. Residents are also required to observe the Rules and Regulations set forth in this Handbook regarding the upkeep of the Common Areas and Elements.

Does the Management Office or the cleaning crew dispose any large discarded items like furniture, mattress or construction debris that the Tenants put out in and around the building?

Answer: No. Unit Owners/Residents MUST make their own arrangements for the disposal of large discarded items such as appliances, furniture, etc. If discarded items are left on the sidewalk for an extended period of time, City of Cambridge will issue a ticket for a trash disposal violation to the property owner. The Owners/Residents will be responsibility for such penalty, and additional fine from the Condominium Association.

Can the Landlords or their realtor/agent enter the unit without notice?

Answer: No. Massachusetts general laws require a landlord to allow a tenant the “quiet enjoyment” of his or her rented home, except in the event of an emergency. Obstructions to quiet enjoyment include the right to privacy without being bothered by unannounced visits. Massachusetts law allows the landlord to enter the premises at reasonable times and under reasonable notice under certain conditions, for example, to show the apartment to prospective tenants, purchasers, lenders or their agents; inspect the premises and to make repairs. In most States, a reasonable notice is defined as 24 hours; in others, a landlord is required to give at least 12-hour notice. However, there is no “notice of entry” law in Massachusetts so it is up to the agreement drawn between tenant and landlord.

Residents can use as much heat and water as he/she is willing to pay for.

Answer: No. All Unit Owners share the cost of all the water, heat and cooking gas used in the Condominium. Therefore, residents are reminded to help conserve energy and water. Everyone is encouraged to check their toilets and faucets for leaks regularly, install water-saving showerhead and faucet, and replace the old thermostat with a programmable one. Your cooperation in this matter will help to control the annual expense of the Condominium for energy and water consumption.

The Management Office or the Board is monitoring and taking care of problems in the common areas on a daily basis.

Answer: No. There is no routine daily, weekly, or monthly inspection of the building except for weekly cleaning and trash removal. When a resident first identifies a problem in the common areas which needs service, such as malfunctioning entrance door/lock, pipe leaks, area flood, or lighting problems, etc., the resident should initiate service by calling the Managing Office.

A Tenant who is locked out of his/her Unit can call the Management Office for help.

Answer: No. For liability and security reason (such as identity theft or mis-identification that potentially leads to crime), Management Office can only use the unit keys kept in the office for emergency maintenance use and not for lockouts. Residents should contact their landlord(s) or their realtor/agent for replacement or make their own contingency arrangement by leaving a spare key with friends and neighbors.

Washer and/or Dryer in the Basement is not functioning. What should I do?

Answer: Contact CSC ServiceWorks directly. Neither the Management Office nor the Board of Trustees manage/repair the laundry appliances. If the washers or the dryers are not functioning properly, residents must contact CSC ServiceWorks directly to request and schedule the repair. Resident can either scan the QR code on the machines with their cellphone app or go online (cscsw.com/request-service/) for maintenance. CSC ServiceWorks is also the sole authority in setting the price for washing/drying per load. Residents should contact CSC ServiceWorks with any fee and charge related issues. If the wash basin is clogged and there is a potential flooding situation related to the water discharged from the washers, residents should contact the Management Office immediately.

Related Materials

Rules and Regulations 2020

01.28.2020

Residents Handbook 2020

Owners Edition

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